This Policy uses the term “nonpublic personal information.” This term refers to information that we may collect from you in connection with your use of the Site and the Service. “Nonpublic personal information” means personal information about you which identifies you, and that is not available from public sources, such as your name, social security number, address, e-mail address, telephone number, cell phone number, age, gender, date of birth, credit card information, banking information, photographs, video materials, and information about your interests in and use of various products, programs, and services. It may also include information related to your eligibility for various features offered on the Site, including, but not limited to, colleges, universities, institutions, scholarships, financial aid, and/or awards, such as your interests and hobbies, educational and professional achievements and goals, authored essays and applications, religious preference, income level and financial situation. We collect nonpublic personal information about you to deliver full capabilities of the Service, including:
Information provided by you such as, for example, information submitted during the registration process, the profile registration process, matching process, financial situation process, in the “About The Student” section, or via other online forms and/or other forms of registration, or when making a purchase from us.
You can view or change the information you provide at any time by updating your profile or your “About The Student” section.
We may use the information we collect for any of the following purposes: (1) to deliver match results to you; (2) to manage the college task flow process; (3) to deliver feedback to you on submitted information, such as essays, compatibility reports, e-mails, written requests, requests via telephone, text messages or through the Site, and other personalized guidance, tutorials or other products and services featured on the Site; (4) to fulfill your requests for products and services and to keep you informed via newsletters and other updates; (5) to contact you in connection with one of our surveys, registration procedures, forms, matching applications, scholarships, college application population, estimating financial aid, populating financial aid forms, such as Free Application for Federal Student Aid (FAFSA), order confirmations, refund and renewal processing, tutorial requests, feedback requests, sweepstakes or contests; (6) to contact you when necessary; (7) to review Site usage and operations; (8) to address problems with the Site, our business or our products and services; and (9) to protect the security or integrity of the Site and our business.
Please be advised that the Site may offer message boards, conversation pages, chat rooms, profile pages, and other public forums. Any nonpublic personal information or personally identifiable information that you provide in connection with your use of any public forum offered by the Site may be posted or otherwise disclosed to the public. Please exercise caution when utilizing these features, and keep the following tips in mind when accessing the Site:
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Never divulge nonpublic personal information when registering for an account nickname. Use a non-identifiable nickname or other words instead;
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Never divulge nonpublic personal information when accessing public features of the Site, such as message boards, conversation pages, chat rooms, profile pages, and other public forums.
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Do not post photos, videos or other materials about yourself, your family or your home or location in your registration profile or accessing public features of the Site.
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Never divulge your user name and password to others.
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